Tuesday, August 10, 2010

Exchange 2007 Offline Address Book 0x80070422

If you're getting frustrated by Outlook 2007 clients receiving error 0x80070422 when trying to Send/Receive the Offline Address Book, the first thing to check is your Exchange 2007 service URL's.

The quickest way to test this from the client end would be to hold CTRL & right click your Outlook 2007 Icon.  Choose the option "Test E-mail Autoconfiguration..."

This will open up a new window (see below).  In this window, uncheck the options "Use Guessmart" & "Secure Guessmart Authentication."  Enter your password & hit "Test."

If your AutoConfiguration test completes successfully, then you're probably wondering why you're still receiving error 0x80070422.  If your email AutoConfiguration test does not complete successfully, please verify your Exchange 2007 Web Service URL's as per this article.

Once you resolve any issues with email AutoConfiguration, many Outlook 2007 issues will also follow!  A good example would be when you know that your server certificate is valid, yet you're still receiving a security warning similar to:
 Check those service URL's!

Now, the next step to remediating your 0x80070422 error (which is a CLIENT SIDE ERROR), enable the BITS service on the client PC.


  1. I have been working with MS Exchange for some years, but only today I ran into one issue, which forced me to use the Inet. There I found out feasible determination for this complicated situation. To my mind this program might be appropriate in this problem also - exchange server 2007 recovery.

  2. Nice tip about BITS service.

    1. Agreed. Disabled BITS was my problem. Thanks!

  3. Agree with the comment above - 150 users, 2 of them having lots of OAB 0x80070422 errors. Turns out those 2 didn't have BITS enabled. Enabled it and bingo, no more errors :)

  4. BITS service - been causing me problems for a while. Nice catch! Thanks for the blog!

  5. Very good catch. The BITS was spot on. Thanks for the tip :)

  6. the 0x80070422 error was very annoying... starting BITS solve the issue.. thanks a lot for providing the fix :)